Legal Documents

Kh99 Terms & Conditions — Read Before Using Our Services

Please read these Terms and Conditions carefully before registering an account or using any services on kh99. All rules regarding account registration, bonuses, payments, responsible gaming, and account closure are clearly outlined here.

Last updated: January 2026 Language: English

Terms & Conditions' Key Points

6 things every kh99 member needs to know

Age verification is mandatory

You must be at least 18 years old to register with kh99. Providing false information at registration may result in account termination and forfeiture of any deposited funds.

One Account Per Person

Each person may only use one kh99 account. If the same individual is found operating multiple accounts, all associated accounts will be permanently closed.

Bonus Wagering Requirements

All bonuses require specific wagering conditions to be met before withdrawal. Depending on the bonus type, wagering requirements typically range from 20x to 35x the bonus amount.

KYC Verification

To make a withdrawal, you must complete KYC verification by submitting your National ID or passport. This is mandatory to protect your account and funds.

Fraud Will Not Be Tolerated

Kh99 reserves the right to permanently close any account involved in system manipulation, bot usage, claiming bonuses across multiple accounts, or any other form of fraudulent activity.

Right to amend terms and conditions

Kh99 reserves the right to update these Terms and Conditions at any time. Continued use of the site after any changes are made will be considered acceptance of the updated Terms.

Important Notice: By using kh99's services, you fully agree to these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our services.

1. General Terms and Conditions

Kh99 (https://kh99.wine) is an international online gaming platform operating under a valid license. These Terms and Conditions ("Terms") form a legally binding agreement between you and kh99. References to "we", "us", or "the Platform" mean kh99 and its affiliated companies. "You" or "Member" refers to any registered or unregistered user.

These Terms were written in English for the convenience of users in Bangladesh. In the event of any ambiguity, the English version shall prevail. kh99 reserves the right to amend these Terms, in whole or in part, at any time without prior notice. Any changes take effect upon publication on the website.

Kh99's services are available only to citizens and residents of countries where online gaming is legal. Access from jurisdictions where online gaming is prohibited is strictly not permitted, and kh99 accepts no liability in such cases.

2. Account Registration & Eligibility

2.1 Age Restriction

You must be at least 18 years old to open an account with kh99. kh99 may request government-issued ID to verify your age at any stage of registration. Accounts found to belong to minors will be closed immediately and all deposited funds will be forfeited.

2.2 Single Account Policy

Each person, household, shared address (same IP or device), or payment method is permitted only one kh99 account. Any attempt to open multiple accounts will result in the immediate closure of all accounts, and kh99 reserves the right to pursue legal action.

2.3 Accurate Information

You must provide truthful, accurate, and complete information at the time of registration. Your name, date of birth, address, email, and phone number must all be correct. Update your profile promptly if any details change. Providing false information may result in account termination at any time.

2.4 Account Security

You are solely responsible for keeping your account password and login credentials confidential. You must not allow anyone else to access your account. If you suspect unauthorized access, contact kh99 support immediately.

Warning: Never share your login credentials with any third party. kh99 will never ask for your password via email or phone.

3. Bonus & Promotion Policy

3.1 Welcome Bonus

New members at kh99 receive a Welcome Bonus of up to 150% on their first deposit. A minimum first deposit of BDT 500 is required to qualify. The Welcome Bonus is offered once only and cannot be combined with any other promotion.

3.2 Wagering Requirements

All bonuses must meet the specified wagering requirements before a withdrawal can be made. The table below outlines the wagering conditions for each bonus type:

Bonus Type Wagering Requirements Validity Eligible Games
Welcome Bonus 30x 30 days All Slots
Reload Bonus 25x 14 days All Games
Cashback Bonus 5x 7 Days All Games
Free Spins 20x 7 Days Selected Slots
Referral Bonus 15x 30 days All Games

3.3 Bonus Cancellation Reasons

Kh99 reserves the right to cancel bonuses under any of the following circumstances:

  • Claiming bonuses from multiple accounts
  • Requesting a withdrawal before meeting the bonus conditions
  • Using a bonus outside the eligible games
  • If evidence of fraud or system manipulation is found
  • Upon expiry
Tips: Read the full terms of each bonus offer to get the most out of it. If you request a withdrawal before completing the wagering requirements, both the bonus and any winnings derived from it will be forfeited.

4. Payments, Deposits & Withdrawals

4.1 Deposit Rules

Deposits at kh99 can be made via Mobile Banking, Nagad, Rocket, Upay, bank transfer, and USDT. The minimum deposit is BDT 200, and the maximum depends on your KYC level. All deposits are generally credited to your account instantly.

4.2 Withdrawal Rules

KYC verification must be completed before making a withdrawal. The minimum withdrawal amount is BDT 500. kh99 typically processes withdrawals within 30 minutes, though bank transfers may take 1–3 business days.

Withdrawals can only be processed using the same method as the original deposit. A different withdrawal method requires prior approval from the support team.

4.3 KYC Verification

KYC verification is mandatory for any member wishing to make their first withdrawal of BDT 5,000 or more. Documents required for KYC:

  • National ID (NID) — photos of both sides
  • Selfie with ID document
  • Mobile banking statement (if required)

4.4 Payment Restrictions

Kh99 reserves the right to place payments on hold for suspicious transactions pending verification. Any unusual activity may be reported to the relevant authorities in accordance with our anti-money laundering policy.

Payment Method Minimum Deposit Minimum Withdrawal Processing Time
Mobile Banking BDT 200 BDT 500 Instant
Nagad BDT 200 BDT 500 Instant
Rocket BDT 200 BDT 500 Instant
Bank Transfer BDT 1,000 BDT 1,000 1–3 business days
USDT (TRC20) $5 $10 30 minutes

5. Gameplay Policy

5.1 Fair Play Commitment

All games on kh99 operate on internationally certified RNG (Random Number Generator) technology. Game outcomes are entirely random and determined without any human intervention. The system is regularly audited by independent third-party reviewers.

5.2 Prohibited Activities

The following activities are strictly prohibited during gameplay:

  • Using bots or automated software
  • Exploiting system vulnerabilities
  • Colluding with other members to fix match outcomes
  • Playing the same game from multiple accounts
  • Accessing the service from a restricted region using a VPN or proxy

5.3 Technical Issues

If a game is interrupted due to a technical issue, kh99 will investigate and attempt to provide a fair resolution. However, kh99 will not be held liable for game outcomes affected by server issues or internet disconnection.

6. Responsible Gaming

Kh99 believes gaming should be a source of entertainment, not income. We are fully committed to responsible gaming. Every member has direct access to the following tools in their account:

  • Daily Limit: Set your own daily limit on how much you deposit or wager.
  • Weekly Limit: Set a cap on your total transaction amount over a 7-day period.
  • Self-Exclusion: Temporarily suspend your account for a set period.
  • Reality Check: Receive periodic reminders about your gaming session duration.

If you notice any signs of gaming addiction, please contact our 24/7 support team. For more information, visit our Responsible Gaming View page.

Please note: kh99 services are strictly prohibited for anyone under the age of 18. If you suspect an unauthorised family member is using your account, contact support immediately.

7. Privacy & Data Protection

Kh99 takes the protection of your personal information seriously. Details provided at registration are used solely for account management, KYC verification, and legal compliance. kh99 never sells or shares your information with third parties, except where required by law.

For more details, visit our Privacy Policy Read more.

8. Account Closure & Restrictions

8.1 kh99's Authority

Kh99 may suspend or permanently close your account without prior notice for any of the following reasons:

  • Breaching the terms and conditions
  • If evidence of fraud or deception is found
  • Operating multiple accounts
  • Registering with false information
  • If KYC Verification Fails
  • As required by legal or regulatory authorities

8.2 Closure at Member's Request

You may request to close your kh99 account at any time. Before submitting a closure request, please ensure there are no pending withdrawals or outstanding bonus conditions. Any remaining balance will be returned in accordance with the applicable rules.

9. Limitation of Liability

Kh99 accepts no responsibility for the following:

  • Game losses due to internet disconnection
  • Delays or failures by third-party payment gateways
  • Issues with the user's own device
  • Losses resulting from unauthorized account access (where caused by the user's own negligence)
  • Service disruptions due to force majeure

To the extent permitted by law, kh99 reserves the right to limit its total liability to the amount you have deposited over the preceding 30 days.

10. Dispute Resolution

If you have a dispute with kh99, please contact our support team first. The support team typically responds within 24 hours. If the issue remains unresolved, you may submit a formal complaint through our complaints department.

These Terms are governed by the laws of the relevant licensing authority. Any legal disputes will be settled through the appropriate court or arbitration body.

Need support? Our support team is available 7 days a week, 24 hours a day. Reach us via live chat for any questions or issues.

Done reading the terms? Get started now!

Register with kh99 and enjoy a safe, transparent, and fun gaming experience. Your Welcome Bonus is waiting.

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