Kh99 believes that every member's personal information belongs to them. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what steps we take to keep it safe.
The 6 Core Principles We Follow to Protect Your Data at kh99
All your personal data is stored using AES-256 encryption. It is virtually impossible for hackers to read or steal this information.
Kh99 never sells your personal information to advertisers or any third party. Your data is not shared with anyone except where required by law.
All communication between your browser and kh99's servers is secured via SSL/TLS protocol. There is no opportunity for data to be intercepted in transit.
We only collect information that is strictly necessary to provide our services. Requesting or storing data beyond what is needed goes against our policy.
After closing your account, you may request that all your personal data be deleted. We are obligated to fulfill this request within legal limits.
In the event of a data breach, kh99 will notify affected members within the legally required timeframe and take immediate action.
Kh99 collects two types of information from its members — information you provide directly and information collected automatically. Details are outlined below.
Information you provide directly during registration and account management:
What is collected automatically while you use kh99:
| Data Type | Purpose | Required? |
|---|---|---|
| Full name and date of birth | Identity Verification & Age Confirmation | Yes |
| Email & Phone | Communication & Security Notifications | Yes |
| NID/Passport | KYC Verification | Yes for Withdrawals |
| Payment Information | Transaction Processing | Yes |
| IP & Device Information | Security & Fraud Prevention | Automatic |
| Gameplay History | Responsible Gaming Monitoring | Automatic |
Kh99 uses the information it collects for the following purposes. Each use is grounded in a legally valid basis.
Your information is used to manage account creation, login, deposits, withdrawals, and gameplay. kh99 cannot provide its services without this.
In compliance with international financial regulations, kh99 verifies the identity of every member. This forms part of our Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) policy.
Your email and phone number are used to send troubleshooting support, account notifications, and promotional offers. You can unsubscribe from promotional messages at any time.
IP and device information is used to detect multiple accounts, monitor unusual transactions, and prevent cyberattacks.
User behavior is analyzed to improve service quality. All data used in this analysis is fully anonymized.
Kh99 does not generally share your information with anyone. However, disclosure may occur in the following limited circumstances:
Certain trusted third parties assist with payment processing, KYC verification, IT infrastructure, and related services. They receive only the limited data necessary for their specific role and are bound by strict confidentiality agreements.
Information may be disclosed in response to a court order, directive from a government regulatory body, or a lawful request from a law enforcement agency. In such cases, kh99 will make reasonable efforts to notify you in advance.
In the event of a business acquisition or merger, member data may be transferred to the new entity. Members will be notified in advance, and the protections under this Privacy Policy will remain in effect.
Cookies are small data files stored in your browser. kh99 uses cookies to enhance your experience.
| Cookie Types | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Maintaining login sessions and account security | Until end of session |
| Functional Cookies | Remembering language and preference settings | 1 year |
| Analytics Cookies | Traffic Analytics Collection | 2 years |
| Performance Cookies | Load Time & Error Detection | 6 months |
You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may prevent certain kh99 features from functioning correctly. To manage cookies, visit the "Privacy & Security" settings in Chrome, Firefox, Safari, or whichever browser you use.
Kh99 uses industry-leading security technologies to protect your data. Our core security layers are:
Kh99 does not retain your data indefinitely. A specific retention period is defined for each type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction History | 7 years | Financial Regulatory Policy |
| KYC Documents | 5 years | AML/CFT Regulations |
| Gameplay Logs | 3 years | Responsible Gaming |
| Support Conversations | 2 years | Quality Assurance |
| Cookie Data | Up to 2 years | Functionality |
Once the retention period expires, data is securely deleted or anonymized.
Every kh99 member has the following rights regarding their own data:
To exercise these rights, contact the kh99 support team. We typically respond within 30 business days.
Kh99 strictly prohibits access to its services by anyone under the age of 18. We never knowingly collect any information from minors.
Age is verified at registration, and identity documents are used to confirm age during the KYC process. If a minor registers by mistake, their account will be immediately closed and all associated data deleted.
If a parent or guardian believes their child has opened an account on kh99, please contact our support team immediately — we will act promptly.
Kh99's servers and data processing centers may be located in various countries. When your data is transferred internationally, we ensure that:
For more details on this, please get in touch with our support team.
Kh99 reserves the right to update this Privacy Policy at any time. For significant changes, we will:
Continued use of kh99 after any changes takes effect will be considered acceptance of the updated policy. If you do not agree, please submit a request to close your account.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us: